Refund policy

Last updated: 4 October 2026

If you are not happy with DhuJ Pro, you can get a full refund within 14 days of your purchase, for any reason.

How to ask for a refund

• Email support@getdhuj.com from the address you used at checkout, and include your order number from the Paddle receipt, or
• use the link in your Paddle receipt, or contact Paddle at paddle.net.

Refunds are paid back by Paddle, our payment provider, to the payment method you used. It usually takes a few working days to appear, depending on your bank.

Yearly plan

• The 14 days apply to your first payment and to each yearly renewal payment.
• You can cancel at any time. Pro stays active until the end of the year you have paid for, and you are not charged again.

After a refund

The licence for that purchase is switched off and the app goes back to the free plan. File-name search keeps working.

Your legal rights

This policy is in addition to any rights you have under the consumer law of your country.